Shipping Policy
At Slum City, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully to understand how we handle and process orders.
Processing Times
Orders are typically processed within 1–3 business days after purchase. You will receive a confirmation email once your order has been shipped. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
We ship through major carriers such as USPS, UPS, and FedEx, depending on the most reliable and cost-effective option for your location.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic (U.S.): 3–7 business days
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International: 7–21 business days (depending on location and customs)
Please note: Delivery times are estimates and not guarantees. Delays may occur due to high volume or carrier issues.
Tracking Information
Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking info to update.
Shipping Locations
We currently ship to:
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All 50 U.S. states
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at Slumcity@gmail.com with your order number. We’ll do our best to resolve the issue.